A brilliant solution for The Performance Team
The Performance Team specializes in coaching collaborative high-performance teams. It integrates the best of world-leading assessments with insights from customer success to devise innovative solutions for today's business challenges.
Their approach is underpinned by connected and impactful shared values central to their engagements with organizations. Through a blend of expert assessments and real-world insights, The Performance Team delivers tangible, impactful results that align with each client's specific goals and challenges.
"When clients come to us, they have a better understanding of what it is that we can do to help them."
Michael Friis, Co-founder at The Performance Team
About The Performance Team
The Performance Team, co-founded by Sarah and Michael Friis, is a consultancy specializing in coaching high-performance teams. The firm addresses today's business challenges using world-class assessments and innovative strategies. Sarah, with a Master's in Psychology and over 20 years in team leadership, is an expert in fostering high-performance cultures.
Michael, an experienced facilitator and leadership coach, has a track record of developing award-winning teams and scaling businesses. United by a core purpose of unleashing the 'Power of Team,' the duo brings academic insight and practical experience. They aim to be global thought leaders in team performance. Their approach is guided by the values of being connected, real, and impactful.
Elevating customer engagement
The Performance Team recognized a critical need to elevate its customer engagement strategy in the competitive landscape of team performance consultancies. The Performance Team had a range of requirements for their solution. The solution had to be customizable for a tailored yet scalable customer experience and able to integrate with their existing digital infrastructure. Brilliant Assessments offered a tool that met and exceeded their success criteria.
"What we liked about that proposition was that it would look like a part of our website. It was effectively a plug-in into our website's proposition."
Michael Friis, Co-founder at The Performance Team
Collaborative set up
The alignment between The Performance Team’s existing digital assets and Brilliant Assessments was almost immediate. The support received from Brilliant Assessments was a value-added service that reinforced the tool's utility.
"Support was first-class. The documentation was fantastic. It was really simple to set up, enabling us to design a report and a program that felt unique to us. I'd recommend Brilliant Assessments to anyone who wants to have a more engaging, interactive experience with their website. Brilliant Assessments gave a much deeper level of engagement for customers."
Michael Friis, Co-founder at The Performance Team
